Privacy Policy

1. Introduction

fier capœuvre ai ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website or use our services. This policy sets out the types of information we may collect, how we use it, who we may share it with, and the choices available to you regarding your information.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.

2. Information We Collect

We may collect the following categories of information depending on how you interact with fier capœuvre ai:

• Account Information Name, email address, and login credentials provided when you register for an account.
• Contact Details Information submitted through lead forms, enquiry forms, or correspondence with our support channels.
• Usage Data Pages visited, features used, session duration, and general interaction patterns within our platform.
• Device Information Browser type, operating system, IP address, and device identifiers collected automatically.
• Portfolio Data Information you input or connect regarding accounts, holdings, or exchanges, to the extent required for the service to function.

3. How We Use Your Information

We use collected information for purposes that may include:

• Service Delivery Operating, maintaining, and improving the features and functionality of our platform.
• Communication Responding to enquiries, sending service-related notices, and providing customer support.
• Security Detecting, preventing, and addressing technical issues, fraud, or unauthorised access.
• Analytics Understanding usage trends to inform product decisions and improve user experience.
• Legal Compliance Meeting obligations under applicable laws, regulations, or lawful requests from authorities.

4. Legal Basis for Processing

Where required by applicable data protection law, we rely on one or more of the following legal bases to process personal information: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations. You may withdraw consent at any time where consent is the basis for processing, without affecting the lawfulness of prior processing.

5. Sharing of Information

We do not sell personal information. We may share information in the following circumstances:

• Service Providers Third-party vendors who assist with hosting, analytics, customer support, or payment processing, bound by confidentiality obligations.
• Legal Requirements Where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business Transfers In connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.
• With Consent Where you have explicitly agreed to the sharing of information for a specific purpose.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods vary depending on the type of information and the context in which it was collected. When information is no longer required, we take reasonable steps to securely delete or anonymise it.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyse site traffic, and understand where our visitors are coming from. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to us.

9. International Data Transfers

Where information is transferred across borders, we take steps intended to ensure that such transfers comply with applicable data protection requirements and that appropriate safeguards are in place to protect the information.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Access Request confirmation of and access to the personal information we hold about you.
• Correction Request that inaccurate or incomplete information be corrected.
• Deletion Request deletion of your personal information, subject to certain exceptions.
• Objection Object to or restrict certain types of processing of your information.
• Portability Request a copy of your information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before fulfilling certain requests.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through the contact channels listed on our website. We aim to respond to legitimate enquiries within a reasonable timeframe.